Outpatient services consists of multiple departments (e.g., registration, lab, radiology, cardiology) that operate independently but require a coordinated effort to move patients through their procedures. Facilitating the activities of these multiple units requires extensive communication—communication handled by an extremely powerful tool. The new Amelior OPSTracker is that tool. PCTS tracking modules provide more timely, reliable, and useful information than any other tracking systems on the market today. For outpatient services, this information includes:
- Patient schedules/itineraries and the ability to modify them.Lists of patients yet to register.Lists of patients broken down by current area (lab, radiology, registration, etc.) and visit status (registered, ready for lab, etc.).Alerts identifying patients bypassed or requiring special assistance.Realtime statistics quantifying patient flow and department status and efficiency.Current physical locations of patients and equipment.Statuses of rooms (available, dirty, in use, etc.) and the patients assigned to them.
- Caregivers responsible for patients.
Using Amelior OPSTracker, all staff members have instant access to real-time, accurate information on the progress of patients through the areas. As a result:
- Staff can see where patients are and direct them to the areas where they can be seen most promptly based on department work loads. Caregivers in the lab, radiology, and other areas can view their scheduled (and unscheduled) patients for the day.Registration can notify specific departments when a patient is ready and available for care.Individual departments can notify registration that they are free and can handle additional patients.
- Management can identify roadblocks and bottlenecks and adjust staffing as appropriate.
In short, Amelior OPSTracker gathers, analyzes, and communicates the information your staff needs to move patients through your facility as efficiently as possible. |
